frequently asked questions

Your employees are pressed for time on a daily basis. Between customer calls, double-checking numbering data and troubleshooting your network, your company needs a tool that provides real-time data with a click of a button. TruNumber Finder is the answer.

Consider TruNumber Finder to be like a real-time search engine to the NPAC database. It consolidates and pulls the information into a seamless web-based platform that allows the right people across your organization to access critical information when they need it.

TruNumber Finder gives you access to vital information such as telephone number ownership, service/coverage information, number block administration, porting history, and other information needed to manage network operations, internal processes, and provide quality customer service.

Available as a separate commercial offering for authorized users of the U.S. NPAC.

TruNumber Finder consolidates the information you need from the NPAC into a simple, seamless and secure web-based tool. The tool allows you to give access to an unlimited amount of users so that they can do their job efficiently. TruNumber Finder provides users with numbering and service/coverage information by aggregating information from two authoritative sources, both of which are managed by iconectiv.

• NPAC: This database makes it possible for customers in the United States to keep their telephone numbers when switching communications service providers
• LERG: This platform offers the most comprehensive routing data from the Telecom Routing Administration

This web-based tool gives service providers information on the key attributes of a phone number including:

• Line type: wireline or wireless
• Line ownership: via porting history
• Line location: via routing information

This solution is competitively priced based on your specific needs and monthly inquiries. To learn more call +1 866-834-5609.

TruNumber Finder provides you with the critical information you need to:

• Query telephone numbers and coverage information for pre-port validation
• Ensure numbers are ported correctly through post-port validation
• Manage and administer number pooling and number block exceptions more efficiently by viewing data on number code ownership on the block level

TruNumber Finder gathers information from two authoritative sources.

• NPAC: This database tracks the porting of numbers, so customers in the United States can keep their telephone numbers when switching communications service providers
• LERG: This platform offers the most comprehensive routing data from the Telecom Routing Administration