Streamline customer service with real-time phone numbering data
You need real-time access to phone number ownership but what about coverage information and porting history? Having easy access to this information will help you continue to provide world-class service to your customers.
TruNumber Finder is like a real-time search engine to the U.S. Number Portability Administration Center (NPAC) database. The easy to learn, cost-effective solution allows you to answer customer queries confidently, accurately and quickly. Accessing real-time phone numbering data, including port query, history and coverage, enables you to:
- Query telephone numbers and coverage information for pre-port validation
- Ensure numbers are ported correctly through post-port validation
- Manage and administer number pooling and number block exceptions more efficiently by viewing data on number code ownership on the block level
Simplify number management and receive actionable insights
TruNumber Finder allows you to manage phone-numbering resources efficiently by quickly providing you with number code and block ownership information and identifying numbers that have been ported out. This enables you to complete post-port validation to ensure the number was ported correctly, which will ultimately allow you to avoid customer and call impacting issues.
Customer service representatives, number code administrators and network operators benefit from the accurate and timely data TruNumber Finder provides. Learn more about how you can utilize this tool.
Streamline your operations
TruNumber Finder simplifies number management, confirms customer acquisition and enhances customer service by providing a full, fast and accurate view of the information needed to trouble-shoot call-completion and number porting issues.
TruNumber Finder also aggregates data to provide key phone number attributes, including:
- Line type
- Line ownership
- Line location
What is TruNumber Finder?
iconectiv® TruNumber Finder enables you to leverage accurate, real-time phone numbering data to streamline operations, improve customer service and gain tactical insights into marketing performance.
At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless. We understand the needs of service providers. In fact, our expertise has led us to become the sole administrator of the United States NPAC and LERG™ Routing Guide. TruNumber Finder combines these two sources into a solution that allows you to leverage the authoritative data you need to provide quality service to your customers.